Current Lightstream broadband packages
T&C’s
*Offer is available to new fibre broadband business customers (postcodes HU1 – HU17, Driffield, Nafferton, Market Weighton, Pocklington, Howden, Goole, Withernsea, Hornsea or such other areas as communicated by KCOM from time to time). The monthly discount quoted will be applied to your bill each month for the minimum 24-month contract period. Our standard published prices will apply thereafter, see kcom.com/pricing. All other charges, including bolt-ons are unchanged. £50 connection fee applies. Speed quoted are average download speeds. Offer available to new fibre broadband business customers. Offer applies to orders placed instore, online or by telephone during the Offer Period. We reserve the right to amend or withdraw the Offer at any stage. Cash or credit alternatives will not be offered. Offers are administered by KCOM Group Limited, 37 Carr Lane, Hull HU1 3RE and these terms are governed by the laws of England and subject to the exclusive jurisdiction of the English courts. Offer ends 30/06/2025
We may increase charges at any time. If we do you will be able to cancel your agreement during the 30 day period after we announce the change and you won’t have to pay any early termination fees.
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Full terms and conditions
The offer
Discount applies on the following KCOM Fibre Broadband Business packages:
- Business Full Fibre 300 – 1 month free then £39.99 for 23 months (current standard price £49.99)
- Business Full Fibre 500 – 1 month free then £44.99 for 23 months (current standard price £54.99)
- Business Full Fibre 900 – 3 months free then £64.99 for 21 months (current standard price £84.99)
Offer Period: 22nd April 2025 – 30th June 2025
Offer available to new fibre broadband business customers.
Offer applies to orders placed instore, online or by telephone during the Offer Period. We reserve the right to amend or withdraw the Offer at any stage. Cash or credit alternatives will not be offered. Offers are administered by KCOM Group Limited, 37 Carr Lane, Hull HU1 3RE and these terms are governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
Speeds
Speeds quoted are average download speeds. Minimum, maximum and average speeds are based on actual access line speeds within those postcode areas. If you receive speeds significantly below than the minimum stated here and we’re unable to fix it, you can cancel your contract at any time with no termination fee.
Where we deliver Lightstream real fibre broadband (FTTH) services, the performance of our network is unaffected by distance and configured to support the speeds that we advertise. This does not mean that you will always receive these headline speeds but we do manage our network to minimise the drops in performance. In the minority of cases where Lightstream broadband is delivered using alternative network technologies (FTTC) to deliver your broadband service the performance will vary by distance.
For more information on speeds, please click here.
Your order
All orders are subject to network availability, minimum 24 month contract, status, credit check and our Universal Conditions for Service available at kcom.com/home/legal. To view our early termination charge policy, click here.
All prices include VAT and are based on payment by Direct Debit and Online Billing. Payment by non-Direct Debit or paper billing are available options but subject to additional monthly charges.
Next-gen Lighthub 2.0 router
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WI-fi 6 - The only router that has the latest Wi-Fi 6 capability. -
Compatibility with Smart Wi-fi - The next gen router is Mesh capable, meaning it integrates well with current Smart Wifi -
Higher Security Router - Equipped with option to upgrade to the latest Wifi encryption WPA 3 -
Better Antenna Qty - Antenna quality of 2.4Ghz – 4x4 and 5Ghz – 4x4. -
Technology Compatibility - Better compatibility with latest technology as more devices are supported by Zyxel EX 5401 -
Full Fibre Compatibility - Only available to customers on the full fibre product
Why choose KCOM Business?
Burton Constable case study
Hear how we were able to bring two grade 1 listed buildings in to the 21st century with Lightstream full fibre broadband and Meraki Wi-Fi.
Add-ons tailored to your business, whatever the size
Same day fix
If there’s a problem, we’ll get you back online with options for five days a week or 365 days a year.
Connection monitoring
Proactive Lightstream support to minimise downtime and detect faults.
Calls
Add a business line call packages to have unlimited local, national and mobile calls.
View add-ons
Get in touch
KCOM takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place. For more information on how we will use personal data, please view our privacy notice.