An installation charge may apply in the first month for upgrades to full fibre.

Your service will be delivered over full fibre to your home, find out about what it means. Geographical restrictions apply. Please see Terms and Conditions for details.

Speak to our loyalty team to discuss your options

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Two eero 6+ routers

KCOM True Mesh – Get two free eero routers (worth £249 RRP)

Get two free eeros to create a powerful mesh network when you purchase Full Fibre 900. Extend and boost your broadband so that you always get a strong connection all over your home. eeros mesh network technology optimises and directs the signal of multiple eero devices to proactively solve signal problems before they happen.

Why KCOM?

Unlock the ultimate experience with our full fibre broadband that delivers uniquely powerful streaming, gaming, security and more.

  • Real good

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    We're the UK's most reliable broadband†, with 99.999% network availability - that's full fibre performance you can rely on.

  • Real local

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    Our broadband network is exclusively for Hull and East Yorkshire - you're not competing with the rest of the UK for our full fibre.

  • The power is all yours

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    On top of reliable full fibre, you also get top router tech, app control, enhanced security - a powerful full fibre experience all round.

    Speed calculator

    What do the speeds mean to you in real terms? View an estimated download time for some of the most common file types. See how choosing the right broadband package could make all the difference.

    Download Speed/Mbps
    Time/Hrs:Mins:Secs
    30Mbps

    00:00:00
    100Mbps

    00:00:00
    300Mbps

    00:00:00
    500Mbps

    00:00:00
    900Mbps

    00:00:00
    Run test

    Examples are for illustrative purposes only. File sizes are indicative only and may be larger or smaller depending on content. Download times are measured in seconds and calculated using the formula file size (MB) / (download speed(Mbs) / 8) and compare KCOM’s 900Mbps Lightstream fibre to the home broadband service with Ofcom’s reported average speed for UK home broadband - FTTC connections (46.8Mbps). Please note KCOM services are subject to a traffic management policy. For more information on speeds, please visit our broadband speeds explained page.

    Ready to help seven days a week graphic

    Ready to help 7 days a week

    Our team of local experts are ready to help 7 days a week, 365 days a year. Unlike some providers who offer limited weekend support or rely on automated systems, we have real experts on hand to help you quickly and efficiently.

    You can get in touch however works best for you - by phone, email, live chat, or by popping into our shop in Hull City centre during the week.

    99.999% network availability graphic

    99.999% network availability

    Your tech needs full fibre that won't quit, especially mid-game. Our network's up and running 99.999% of the time. We're working on the other 0.001%!

    Achieving a 99.999% uptime on our connectivity platforms, often referred to as "five nines", signifies exceptional reliability. In real terms it means less than 5.26 minutes of downtime annually.

    This level surpasses typical industry standards, which generally range from 99% to 99.9%.

    Refer a friend and get £50 off graphic

    Refer a Friend

    Refer a friend onto any package
    and get £50 off both your bills

    All the legal stuff

    • Terms and Conditions

      Pricing

      Packages subject to geographical eligibility checks. Cooling off rights apply; see the Universal Conditions for service to get more details.

      In March each year, your price will increase to the prices shown above according to the package you purchase from us. We may also increase charges at any other time; if we do you will be able to cancel your agreement during the 30-day period after we announce the change and you won’t have to pay any early termination fees. The prices shown are in-contract prices. After your contract term ends, an out-of-contract charge will be applied to your bill. Please see the Price Manual for full details.

      Speeds

      Speeds quoted are average download speeds.

      Your order

      All orders are subject to status, credit check and our Universal Conditions for Service available at kcom.com/home/legal.Offer ends 31/05/2026.

      All prices include VAT and are based on payment by Direct Debit and Online Billing. Payment by non-Direct Debit or paper billing are available options but subject to additional monthly charges.