An installation charge may apply in the first month for upgrades to full fibre.
Your service will be delivered over full fibre to your home, find out about what it means. Geographical restrictions apply. Please see Terms and Conditions for details.
What customers yielding their power say
Why KCOM?
Unlock the ultimate experience with our full fibre broadband that delivers uniquely powerful streaming, gaming, security and more.
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Real good
We're the UK's most reliable broadband†, with 99.999% network availability - that's full fibre performance you can rely on.
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Real local
Our broadband network is exclusively for Hull and East Yorkshire - you're not competing with the rest of the UK for our full fibre.
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The power is all yours
On top of reliable full fibre, you also get Wi-Fi 6 routers, app control, enhanced security - a powerful full fibre experience all round.
Ready to help 7 days a week
Our team of local experts are ready to help 7 days a week, 365 days a year. Unlike some providers who offer limited weekend support or rely on automated systems, we have real experts on hand to help you quickly and efficiently.
You can get in touch however works best for you - by phone, email, live chat, or by popping into our shop in Hull City centre during the week.
99.999% network availability
Your tech needs full fibre that won't quit, especially mid-game. Our network's up and running 99.999% of the time. We're working on the other 0.001%!
Achieving a 99.999% uptime on our connectivity platforms, often referred to as "five nines", signifies exceptional reliability. In real terms it means less than 5.26 minutes of downtime annually.
This level surpasses typical industry standards, which generally range from 99% to 99.9%.
Refer a Friend
Refer a friend onto any package
and get £50 off both your bills
All the legal stuff
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Full fibre offers
Pricing
Packages subject to geographical eligibility checks. Cooling off rights apply; see the Universal Conditions for service to get more details.
In March each year, your price will increase to the prices shown above according to the package you purchase from us. We may also increase charges at any other time; if we do you will be able to cancel your agreement during the 30-day period after we announce the change and you won’t have to pay any early termination fees. The prices shown are in-contract prices. After your contract term ends, an out-of-contract charge will be applied to your bill. Please see the Price Manual for full details.
Speeds
Speeds quoted are average download speeds.
Your order
All orders are subject to status, credit check and our Universal Conditions for Service available at kcom.com/home/legal.Offer ends 31/05/2026.
All prices include VAT and are based on payment by Direct Debit and Online Billing. Payment by non-Direct Debit or paper billing are available options but subject to additional monthly charges.