eSIM FAQ's
This FAQ article answers the most common questions you may have about eSIM. Whether you want to understand what an eSIM is, check if your device is compatible, set up…
30/09/2026PAC or STAC – which code do I need?
If you're leaving KCOM, the code you need depends on whether you want to keep your mobile number.
01/10/2026Keep your existing mobile number when switching to KCOM
Switching to KCOM doesn't mean you need to change your mobile number.
01/10/2026How to get a PAC code when leaving KCOM
If you're leaving KCOM but want to keep your KCOM mobile number when you join another network, you'll need a Porting Authorisation Code (PAC).
01/10/2026