• Keep your existing mobile number

    Find out how to keep your current mobile number when switching to KCOM eSIM.

  • How to get a PAC code

    Learn how to request a PAC code from your current provider to leave them and switch to KCOM eSIM

  • What code do I need?

    Find out which code you need to set up your KCOM eSIM, where to find it, and when you'll need it during the activation process.

    Popular help articles

    Keep your existing mobile number when switching to KCOM

    Switching to KCOM doesn't mean you need to change your mobile number.

    01/10/2026

    eSIM FAQ's

    This FAQ article answers the most common questions you may have about eSIM. Whether you want to understand what an eSIM is, check if your device is compatible, set up…

    21/10/2026

    PAC or STAC – which code do I need?

    If you're leaving KCOM, the code you need depends on whether you want to keep your mobile number.

    01/10/2026

    How to get a PAC code when leaving KCOM

    If you're leaving KCOM but want to keep your KCOM mobile number when you join another network, you'll need a Porting Authorisation Code (PAC).

    01/10/2026