Current Outages

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Planned Maintenance

Reference

Description

Scheduled Timeframe

Services Impacted

Outage Duration

CHG0055293

EMERGENCY 

Engineering works in Little Weighton area to carry out repairs

19/10/2026 12:30:00 -

19/10/2026 16:00:00

Fibre/VOIP

Up to 3.5 hours

CHG0054670

OLT Estate Annual Maintenance Reloads - Week 1 (overnight only)

19/10/2026 23:59:00 -

23/10/2026 06:00:00

Fibre/VOIP

Up to 10 minutes

CHG0054873

Core Device "120" Upgrades

23/10/2026 00:01:00 -

23/10/2026 06:00:00

Business Circuits

Up to 15 minutes

CHG0054682

OLT Estate Annual Maintenance Reloads - Week 2 (overnight only)

26/10/2026 23:59:00 -

29/10/2026 06:00:00

Fibre/VOIP

Up to 10 minutes

CHG0055183

Reconfiguration of 26 circuit flows for planning purposes

02/11/2026 20:00:00 -

03/11/2026 01:00:00

Business Circuits

Up to 5 minutes

Archive

  • Archived Outage Notifications

    Previous Outages (past 30 days)

    Reference

    Date/Time

    Description

    Services Impacted

    Impacted Region

    Status

    INC0073399

    17/10/2026 05:53
    18/10/2026 16:42

    Loss of Voice and Broadband Services in the Little Weighton Area

    Broadband Services

    Little Weighton Region

    Resolved

    INC0073349

    15/10/2026 14:03
    16/10/2026 11:31

    Loss of Voice and Broadband Services in the Little Weighton Area

    Broadband Services

    Little Weighton Region

    Resolved

    INC0072703

    21/09/2026 04:08
    21/09/2026 11:08

    Loss of Broadband Services in the West of Hull Area

    Broadband Services

    West Hull Region

    Resolved

  • Archived Planned Maintenance

    Previous Planned Maintenance (past 30 days)

    Reference

    Description

    Scheduled Timeframe

    Service Impacted

For KCOM Home

Contact us here

For KCOM Business

Contact us here

For KCOM Wholesale

Contact us here