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Opening Hours

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Digital Switchover Programme (Copper to Fibre Migrations)



Mon-Fri: 8.30am - 5.30pm

Live chat

Chat with one of our customer service advisors online.

Please note: This service is only available to Business customers

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Sales and upgrades



Mon-Fri: 8.30am - 5pm

Technical support



Mon-Fri: 8am - 6pm
Sat: 8am - 4pm

Email and Chat monitored Mon-Fri 8am - 6pm & Saturday 8am - 4pm
Please note: This service is only available to Business customers

Collections and payments



Mon-Fri: 9am - 5pm

Service co-ordination (order update)



Mon-Fri: 8.30am - 5pm

Service



Mon-Fri: 8.30am - 5.30pm

Get in touch

Call us now on 0800 9155 777 to chat to one of our friendly experts (Mon - Fri, 8:30am - 5pm).
Or, fill in the form below and we'll call you back, usually within 24 hours.

KCOM takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place. For more information on how we will use personal data, please view our privacy notice.