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KCOM Group
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Small and Medium Business
Corporate and Public Sector
Landlords
Products
Business Broadband
Broadband Packages
Bolt-ons
Connectivity
Leased Lines
Business Wi-Fi
SD-WAN
DDoS
Voice
Voice
Complete Comms
Smart Comms
Cloud Collaboration and Communications
Cloud Contact Centre
Specialist services
Co-location
KCOM Secure
Insights
Contact us
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Billing
My first bill is higher than expected
It's common that the first bill you receive after joining us is higher than your usual stated billing amount. Here's why
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How can I pay my bill?
There are multiple ways that you can pay your bill and each are explained in this article.
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Understanding your bill
Our aim is to make your bills as simple as possible by only including information that's necessary. We’ve put together the following guide, to highlight some of the key information and what it means.
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How can I pay my bill?
20/06/2023
Understanding your bill
20/06/2023
How do I change my direct debit details?
20/06/2023
How do I check my bills?
20/06/2023
What's my Account Reference Number?
20/06/2023
My first bill is higher than expected
22/06/2023
Helpful articles
What's my Account Reference Number?
How do I change my direct debit details?
How do I check my bills?