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How do I connect my Windows computer or device to the internet?

Written by KCOM Support on 23/03/2022. Posted in Broadband.

All our routers come with WiFi setup ready allowing you to connect your devices easily to get online. All you need is the wireless network name (SSID) and password which you can find on the bottom of your router.

Alternatively, you can plug into the router directly with an Ethernet cable if your device supports this.

The guides below are for different devices running versions of Windows.

How do I connect my Windows 10 computer, phone or tablet to the internet?

Windows 10

Connecting using Wi-Fi

  1. Open the start menu on your device (the one with the tiles), then tap on Settings.
     
  2. Tap on Network & Internet or Network & Wireless and then select Wi-Fi from the menu. Make sure the Wi-Fi switch at the top is set to on.
     
  3. Using the details on the bottom of your router, select your wireless network name (SSID) from the list and then type in your wireless key or wireless password. So that your device connects the next time you switch it on, you can also check the 'auto connect' box. Now tap Connect.
     
  4. If you entered your details correctly, you should now see the word connected underneath your wireless network meaning you're connected. Whenever you're in range of your wireless network, your device will connect automatically.

Connecting using an Ethernet cable

  1. Look for the Ethernet port on the side of your computer or tablet and plug one end of an Ethernet cable into it.
  2. Look at the back of your router and plug the other end of the Ethernet cable into one of the four ports (normally yellow).
     
  3. You should now be connected to the internet.
 

Need more help?

If you need further help connecting your Windows 10 computer or tablet to the internet, see Microsoft's guide here.

How do I connect my Windows 8.1 computer or tablet to the internet?

Windows 8.1

Connecting using Wi-Fi

  1. Put your mouse cursor in the top or bottom right corner of your screen for a few seconds, or swipe in from the right if you have a touchscreen. The charms bar will pop out. Select Settings from the bottom.
     
  2. A panel will now appear with some information. Select the first icon at the bottom labelled Network or Available.
     
  3. A list of wireless networks will now appear under the Wi-Fi section. Using the details on the bottom of your router, select your wireless network name (SSID) from the list and then type in your wireless key or wireless password. Now select Connect.
     
  4. If you entered your details correctly, you should now see the word connected underneath your wireless network meaning you're connected. Whenever you're in range of your wireless network, your device will connect automatically.

Connecting using an Ethernet cable

  1. Look for the Ethernet port on the side of your computer or tablet and plug one end of an Ethernet cable into it.
  2. Look at the back of your router and plug the other end of the Ethernet cable into one of the four ports (normally yellow).
     
  3. You should now be connected to the internet.
 

Need more help?

If you need further help connecting your Windows 8.1 computer or tablet to the internet, see Microsoft's guide here.

How do I connect my Windows 7 computer to the internet?

Windows 7

Connecting using Wi-Fi

  1. Open the start menu on your device, then click on Control Panel.
     
  2. If your Control Panel is set to the Category view, click on Network and Internet, then click on Network and Sharing Center.

    OR

    If your Control Panel is set to the Icons view, scroll down and click on Network and Sharing Center.
     
  3. Click on Connect to a network. A list of wireless networks will now appear. Using the details on the bottom of your router, select your wireless network name (SSID) from the list and then type in your wireless key or wireless password. Now select Connect.
     
  4. If you entered your details correctly, you should now see the word connected underneath your wireless network meaning you're connected. Whenever you're in range of your wireless network, your device will connect automatically.

Connecting using an Ethernet cable

  1. Look for the Ethernet port on the side of your computer or tablet and plug one end of an Ethernet cable into it.
  2. Look at the back of your router and plug the other end of the Ethernet cable into one of the four ports (normally yellow).
     
  3. You should now be connected to the internet.
 

Need more help?

If you need further help connecting your Windows 7 computer to the internet, see Microsoft's guide here.


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