How do I login and check my email using webmail?

Our Webmail service lets you check your KCOM emails no matter where you are in the world. You don't need to register for this service - it's provided free of…

How do I check or setup my KCOM email?

Checking your KCOM email is quite simple and there are multiple ways to do this.

I've lost my Internet connection, what do I do?

If you're having trouble getting onto the internet, there may be several possible reasons.

How do I connect my Xbox Series X|S to the internet?

To connect your Xbox Series X|S console to the internet, you can use either a wireless or wired connection to your router. These instructions also apply to connecting Xbox One…

My Optical Light is flashing, has gone off or has gone red

If you find that the Optical Light on your Lightstream Fibre ONT (Optical Network Terminal) box is flashing, has gone off or has gone red, this means there may be…

How to connect a PS5 to the internet

What are the KCOM broadband and email settings?

All of the settings you need to get online or receive your KCOM emails are listed in this article. Please note that there are no instructions included with these settings,…

How do I disable MESH and Band Steering on a LightHub Zyxel XMG 3927 router?

The new LightHub Zyxel XMG 3927 router comes with MESH and Band Steering enabled by default which helps your devices connect automatically to the best wireless frequency in your home.

How do I change the wireless name and password on my Technicolor DGA4231, DGA2231 or DWA0120 router?

To protect your Technicolor router from being accessed wirelessly by unauthorised users, you can change your wireless password. For a personal touch, you can also change your wireless name.

How do I setup my email on Outlook

Setting up email on Outlook 2016 or Outlook 365 is easy and lets you send and receive your emails on your Windows PC or tablet without having to log into our webmail service.