This article contains some frequently asked questions about our latest price changes to help you understand how it affects you.
Your KCOM password is used in three different ways which we explain in this article.
You can change your Lightstream, broadband or telephone package with us at any time and below is all the information you need about how to go about it.
You can check your bills and manage your account online by using My Account.
Your main KCOM username and password is sent to you via letter or email when you join us.
We know moving home can be stressful, but here you can find all the information you need to make the move as smooth as possible.
Your contract length depends on the type of service you have applied for.
If you receive financial support, our Flex Packages are a simple, low cost way to help you stay in touch with the people important to you.
If any of your details have changed, you may need to let us know. We explain how to change most details in this article.
You can find your account reference number either on your paper bill, or online via My Account.