Skip to main content

Who installs my router?

Written by KCOM Support on 22/03/2022. Posted in Broadband.

All routers that we provide for fibre or ADSL broadband come preconfigured with the correct settings and your KCOM username and password. All you need to do is plug the router in correctly following the instructions that come with it.

The exception to this is when you get fibre installed for the first time. This involves an engineer going to your property to install and setup everything for you as there is more work involved.

Was this article useful?

Have a question?

If you can't find what you are looking for, have connectivity issues, or get a wireless signal to the devices, why not ask KCOM a question.

Share the article