As part of the KCOM Group, the business in Hull has been designated by Ofcom to have Significant Market Power (SMP) and is obliged to provide Wholesale Line Rental Services. KCOM has developed a Wholesale Reference Offer for Wholesale Line Rental Services. The Reference Offer also covers the provision of a calls service, alternatively CPs can enter into a separate agreement for the provision of a Wholesale Calls Service.

CPs should note that these services will only be provided in the Hull Area as defined in the Licence granted by the Secretary of State for Trade and Industry to KCOM under section 7 of the Telecommunications Act 1984, on 30th November 1987. This is in recognition of the geographical boundary of the SMP status.

Formal applications for registration and access to the KCOM Wholesale Line Rental should be directed to


Update 10 July 2020

We are formally notifying the changes with the Reference Offer For The Provision of KCOM Line Rental, taking effect 28 days after this notification on 7 August 2020.

Please note: Any references to "Kingston" or "KCH" or "KCL" or "KCOM Group PLC" in this section relate to KCOM Group Limited.