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  • How do I change my KCOM password

    Your KCOM password is used in three different ways which we explain in this article.

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  • 2023 Pricing Changes FAQs

    This article contains some frequently asked questions about our latest price changes to help you understand how it affects you.
  • What time is my appointment?

    The time of your appointment depends on which slot it was booked in, click to find out more.

    How do I change my KCOM password

    Your KCOM password is used in three different ways which we explain in this article.

    20/06/2023

    How do I connect to KCOM Wi-Fi?

    If you're a Lightstream customer, you can connect to KCOM Public Wi-Fi free of charge when you're in range of one of our hotspots. 

    20/06/2023

    What time is my appointment?

    The time of your appointment depends on which slot it was booked in - AM, PM.

    20/06/2023

    Vulnerable and disabled customer support

    This article provides information about the services and additional support KCOM can provide to vulnerable and disabled customers. 

    20/06/2023

    KCOM Terms and Conditions of Service

    This article provides a link to our Legal information.

    20/06/2023

    Is KCOM a monopoly in Hull and East Yorkshire?

    It's a question we get asked a lot.

    20/06/2023

    KCOM Pricing List

    Here you can find details about prices of our current packages. 

    20/06/2023