Why KCOM?
When you are with us the power is all yours!. We provide you full fibre broadband with added benefits.
There's full fibre broadband, then there's everything else.
We've built our network to be 100% fibre, so that you get the fastest and most reliable broadband connection possible. Unlike with copper cables, it doesn't matter how far you live from the cabinet - you'll still get a premium broadband experience.
KCOM Lightstream: fibre all the way to the home (full fibre)
Full fibre offers average download speeds of 30, 100, 300, 500 and 900Mbps depending on package selected
Other providers: fibre only to the cabinet (FTTC)
FTTC network offers average download speeds of 46.8Mbps
Other providers: copper all the way to the home (ADSL)
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Network average speeds
Network average speeds: The network average speed is the download speed (throughput) that 50% of our residential customers can expect to get during "peak time" (8pm-10pm). This is the overall network average and not what you should expect to see at your address. The speed is derived from Ofcom's UK broadband performance report (Nov 2020) and data from speed tests using test lines that monitor our network performance. These speed tests are carried out using an independent internet measurement standard that assesses the performance of our actual broadband packages, which is undertaken by Samknows. Click here for more information about our speeds.
Want to know what our speeds mean to you in real terms?
KCOM in the Community
What customers yielding their power say
Award-winning home broadband
We've also got a few awards under our belt. Among others, we're proud to have won the European Broadband Awards - Quality and Affordability of Services award and ISPA’s Best Consumer Service Provider.
Helping you decide
Want to see us in your community?
It’s believing Lightstream full fibre broadband isn’t just a big city thing...
We're expanding our full fibre network beyond Yorkshire & Lincolnshire. If you want to see more good stuff in your local area, from ultrafast broadband to exciting community initiatives, register your interest now.