Our sites:
KCOM Group
For the home
Business
Wholesale
Our sites:
KCOM Group
For the home
Business
Wholesale
Skip to main content
Menu
for home
Log in
Packages
Flex
Switching
eero
Power
Roll
Blog
Webmail
Contact us
Help
Search the site:
Search
Search the site:
Search
Packages
Flex
Switching
eero
Power
Roll
Blog
Webmail
Contact us
Help
Cookie preferences
Home
Help
Phone
My phone line has a fault
26/11/2025
Preventing scam and nuisance calls
07/07/2025
How do I divert my calls?
29/04/2025
How do I test my broadband or phone in the NTE test socket?
12/12/2025
What does a main telephone socket look like?
11/06/2025
What does this mean for me?
25/04/2023
What is a battery back-up unit (BBU)?
13/01/2026
What is Caller Display?
17/09/2024
Will my extension sockets work?
30/09/2024
Your Calling features
03/02/2026
Helpful articles
What does this mean for me?
Will this cost me anything?
How do I divert my calls?
Categories
Account
Billing
Broadband
General
Phone
Smart home