Congratulations

Margaret Hebb didn’t see the point of buying a smart TV before.

Because although it would have been nice to have all the catch-up and streaming services many of us now take for granted – her old broadband just couldn’t cope.

“Before we either got a picture or the sound – and sometimes the picture was so pixelated you couldn’t see what it was,” says Margaret, who is the clerk for Bishop Burton Parish Council.

“But now we’ve got the fibre broadband, I can stream TV and watch things on iPlayer without any problems. It’s a thousand per cent better than it was.”

As the first customer to be connected to KCOM’s ultrafast Lightstream broadband in Bishop Burton, Margaret’s online activities have become seamless.

Before, playing bridge online and taking part in a Zoom call with friends at the same time often proved too frustrating with endless signal drop-outs. Now, with Lightstream, she has no such problems.

With a 200Mbps package she is able to work, take part in council meetings, socialise and stream knowing her broadband will be reliable and ultrafast.

“I know the broadband is only as strong as its weakest link,” says Margaret.

“That why, if you have the signal making the last part of its journey on copper wiring you’re going to struggle. I like the fact that KCOM’s broadband is delivered by fibre all the way to your house. It’s made a huge difference.”

Work is now continuing to connect all 200 properties in the picturesque East Riding village to full fibre broadband, with residents now able to register their interest in switching to the service.