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Help to get online

Join us on the first Tuesday of every month for free help sessions to improve your computer skills.

Next sessions

Due to the current coronavirus-related restrictions, we have unfortunately decided to suspend all events until further notice. We’ll be back as soon as it’s safe to do so.

Get online

Being online can open up a world of opportunities – the internet’s a place where you can catch up with friends on social media, stream the latest must-see TV series, do your shopping, book a holiday, pay your bills or fight off hoards of aliens with your friends on the Xbox.

But getting to grips with it all can be daunting if you don’t use computers regularly.

That’s why KCOM runs a range of helpful 'get online' drop-in sessions where you can build your confidence, learn new skills or just get a few pointers on how the internet can make your life easier and better.

Monthly internet 'get online' drop-in sessions

Smiling woman at a KCOM Get online session with hand on computer mouse.

On the first Tuesday of every month, we hold an ‘IT and biscuits’ drop-in session in the KCOM Learning Zone on Carr Lane.

The session runs between 9.30 and 11.30am and is open to any member of the public who needs help using the internet.

Whether you want to set up an email account, learn about online shopping or start using Facebook, our team of Digital Champions will be on hand to help you on a one-to-one basis. You don’t have to book or stay for the whole session – just turn up on the day and we’ll be happy to help.

Help at your local library

Smiling KCOM employee assists woman in using laptop at an internet drop-in session in library.

As well as our 'IT and biscuits' sessions, our friendly team also supports ‘Here to help’ internet drop-in sessions at various libraries across the region.

Due to coronavirus, we have unfortunately decided to suspend these events until further notice. We’ll be back as soon as it’s safe to do so.