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Step-by-step Guide

Step 1:

Open your eero app

Step 2:

Navigate to Settings in the bottom right corner

Step 3:

Scroll to the bottom of the page and select Troubleshooting

Step 4:

Select the relevant option for the issue you are experiencing 

Award-winning home broadband

  • Connected Britain
  • European Broadband Award
  • INCA Award
  • The ISPAs

We are exceptionally proud to have won European Broadband Awards - Quality and Affordability of Services award, ISPA’s Best Consumer Service Provider and INCA’s Best Urban Impact award.

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