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    What customers yielding their power say

    Two eero 6+ routers

    KCOM True Mesh – Get two free eero routers (worth £249 RRP)

    Get two free eeros to create a powerful mesh network when you purchase Full Fibre 900. Extend and boost your broadband so that you always get a strong connection all over your home. eeros mesh network technology optimises and directs the signal of multiple eero devices to proactively solve signal problems before they happen.

    Why KCOM?

    Unlock the ultimate experience with our full fibre broadband that delivers uniquely powerful streaming, gaming, security and more.

    • Power Streaming

      Goodbye to slow load times and hello to seamless streaming without buffering. Enjoy faster downloads and a smoother viewing experience.

      Find out more
    • Power Gaming

      No more long wait times during game updates, with KCOM gamers experience less lag while gaming and an accelerated download process.

      Find out more
    • Power Shield

      Enjoy network level protection with KCOM Power Shield. You are protected from the effects of malicious denial of service (DDOS) attacks.

      Find out more

      Speed calculator

      What do the speeds mean to you in real terms? View an estimated download time for some of the most common file types. See how choosing the right broadband package could make all the difference.

      Download Speed/Mbps
      Time/Hrs:Mins:Secs
      30Mbps

      00:00:00

      100Mbps

      00:00:00

      300Mbps

      00:00:00

      500Mbps

      00:00:00

      900Mbps

      00:00:00

      Examples are for illustrative purposes only. File sizes are indicative only and may be larger or smaller depending on content. Download times are measured in seconds and calculated using the formula file size (MB) / (download speed(Mbs) / 8) and compare KCOM’s 900Mbps Lightstream fibre to the home broadband service with Ofcom’s reported average speed for UK home broadband - FTTC connections (46.8Mbps). Please note KCOM services are subject to a traffic management policy. For more information on speeds, please visit our broadband speeds explained page.

      Ready to help seven days a week graphic

      Ready to help 7 days a week

      Our team of local experts are ready to help 7 days a week, 365 days a year. Unlike some providers who offer limited weekend support or rely on automated systems, we have real experts on hand to help you quickly and efficiently.

      You can get in touch however works best for you - by phone, email, live chat, or by popping into our shop in Hull City centre during the week.

      99.999% network availability graphic

      99.999% network availability

      Your tech needs full fibre that won't quit, especially mid-game. Our network's up and running 99.999% of the time. We're working on the other 0.001%!

      Achieving a 99.999% uptime on our connectivity platforms, often referred to as "five nines", signifies exceptional reliability. In real terms it means less than 5.26 minutes of downtime annually.

      This level surpasses typical industry standards, which generally range from 99% to 99.9%.