Full fibre so good, 1000s of homes have come back.
Clearly, real quality is what counts.
Switching broadband isn’t something you do for fun. But when you’re looking for speed, reliability and service you can trust, it suddenly becomes worth it. That’s why thousands of homes have returned to KCOM.
With our full fibre, you get reliable connectivity for everything from streaming and gaming to working from home. And if you ever need a hand, our team of local experts are ready to help 7 days a week.
The fibre network the emergency services trust
We're trusted to provide connectivity to blue light services across the region, delivering performance they can rely on day in day out - keeping you and your loved ones safe.
If the emergency services rely on us, you know you can too.
Our broadband has fewer faults than other national providers.
That is broadband you do not have to worry about.
Across the UK's major broadband and landline providers, the avearge number of monthly faults was 44 per 1,000 customers. But as KCOM - just 16 per 1,000 customers. With our powerful broadband and ongoing network upgrades, we're here to keep you connected
*Comparing customer service: Mobile, home broadband and landline. Ofcom, published 22 May 2025. Page 30,
Enjoy your Netflix faves real fast
We get it - when you're ready to binge your fave series, the last thing you want is buffering. That's why we store content for streaming services such as Netflix, Apple TV+ and Amazon Prime in local caches right here in Hull.
It's called KCOM Power Streaming, which is exclusive to KCOM customers, and it means the shows you love don't travel far. With our exclusive caches, you're not stuck in the same digital traffic as the rest of the country. So you get to enjoy faster downloads and a smoother viewing experience.
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Check availability*Geographical restrictions may apply. KCOM full fibre broadband is subject to status, credit check and universal conditions for service, see legal