We'll do everything we can to resolve your in-home issues and we'll complete the following steps to do this:
1. If you’d like the help of our PRO Team engineers to boost your Wi-Fi performance around the home then we can book a visit from one of our experts for £60.
2. Our Wi-Fi experts will carry out a full survey of your home and talk through the results with you to understand how we can boost your Wi-Fi performance.
3. We’ll optimise your Wi-Fi and leave you with a full, easy to understand summary, alongside some useful self-help tips for the future. In some cases this could involve the purchase of a Powerline or Wi-Fi Booster, or moving your router to a new position.
KCOM Smart Wi-Fi
Get a next-level in-home experience with KCOM Smart Wi-Fi. Our sophisticated mesh wi-fi solution is designed to offer you seamless whole home coverage, meaning that you can surf, stream and game with zero restrictions.Learn more about Smart Wi-Fi