Board of Directors
Chair
Johan joined the KCOM Board as a Chair in May 2022. He brings with him significant experience in the telecoms industry and has led several telecommunication businesses, including the Telia Company as the President and CEO between 2013 and 2019. Telia Company is a listed multinational telecommunications company and mobile network operator operating across Sweden, Denmark, Estonia, Finland, Latvia, Lithuania, and Norway. Johan’s focus will be to provide strategic industry and market advice to KCOM while supporting and providing direction to KCOM’s executive leadership team.
Chief Executive Officer
Tim was appointed as KCOM's Chief Executive Officer in April 2022.Tim joined KCOM in June 2019 as our Chief Technology Officer before becoming Managing Director of our Wholesale & Networks business in 2020. He has extensive experience in leading network and IT-related transformation and delivering the technology strategies for large organisations across a range of different customer segments. He has held a number of senior roles across BT and was VP of Engineering at Loot Financial Services.
Non-Executive Director
John joined the KCOM Board as a Non-Executive Director in October 2019 and chairs the Wellbeing, Health, Safety and ESG Committee. He is a senior advisor to MIRA. Over half of John’s 30-year career in the global ports infrastructure and services sector has been spent on the Humber, where he established and led the largest and most successful port complex in the UK as Director of Associated British Ports (ABP) Humber Ports. During his tenure in this role, and as a senior member of the ABP Board, John was instrumental in securing major inward investments and establishing the region as a major UK hub for renewable energy. John also has significant regional business and community leadership experience gained while serving as Chairman of CBI Yorkshire and the Humber and as a Board member of Humber LEP.
Non-Executive Director
Fiona joined the KCOM Board as a Non-Executive Director in April 2022 and chairs the Audit and Risk Committee. She has considerable and wide-ranging business and finance experience. She is a chartered accountant whose career has spanned several executive leadership and Non-executive roles. She will Chair the Audit and Risk sub-committee of the KCOM Board of Directors. Fiona’s latest executive role was as Finance Director at Land Securities Trillium, the UK’s largest commercial property development company. During her tenure as Finance Director the business launched a £1bn infrastructure fund. More recently, She has supported companies with her extensive finance, audit and risk experience acting as Non-Executive Director and Chair of Audit Committee at public listed UK firms MJ Gleeson Plc and Safestyle UK Plc.
Non-Executive Director
Jaap joined the KCOM board as a Non-Executive Director in January 2020 and chairs the Remuneration Committee. Jaap brings with him a wealth of experience including more than twenty years working in the telecoms, digital and media sector, latterly as the CEO of Danish TV, broadband and telephony group Nuuday and as a member of the TDC Executive Committee, also in Denmark.
Prior to this, Jaap fulfilled a number of roles at Dutch telecoms company KPN including EVP Consumer Market Division, VP Carrier Services and Wholesale and General Manager Network Operations.
Jaap graduated in economics from Rijksuniversiteit Groningen in 1998.
Non-Executive Director
Achal joined the KCOM board as a Non-Executive Director in June 2023. He is a Managing Director in Macquarie Asset Management’s (MAM’s) Real Assets division, focused on digital infrastructure, originating and executing transactions, and managing MAM’s capital primarily in fibre and telecommunications businesses in Europe, the Middle East, and Africa. He also represents the Digital Infrastructure Team on MAM’s Emerging Talent Forum.
Before joining Macquarie, Achal spent a decade at Credit Suisse Investment Bank in a mergers and acquisitions advisory role that focused on telecoms, media, and technology in Europe and India. Over time, his role evolved into digital infrastructure origination and execution of advisory mandates.
Achal holds a Bachelor of Engineering from Rajiv Gandhi University and a Post-Graduate Diploma in Management from FORE School of Management.
Executive Leadership Team
The Board is supported by KCOM's Executive Leadership Team.
Chief Executive Officer
Tim was appointed as KCOM's Chief Executive Officer in April 2022.Tim joined KCOM in June 2019 as our Chief Technology Officer before becoming Managing Director of our Wholesale & Networks business in 2020. He has extensive experience in leading network and IT-related transformation and delivering the technology strategies for large organisations across a range of different customer segments. He has held a number of senior roles across BT and was VP of Engineering at Loot Financial Services.
Chief Financial Officer
Carrie joined KCOM as CFO in January 2023, bringing with her a wealth of experience delivering major transformational programmes across a wide range of customer focused sectors in regulated and Private Equity backed businesses.
Carrie's previous roles include senior financial leadership roles at Gatwick, British Gas, Booker and Notonthehighstreet.com.
Managing Director
KCOM Consumer
Neil joined KCOM as MD for our Consumer division in May 2022 after working for the business for a year as Interim Head of Sales and Marketing. Neil has nearly 20 years leadership experience in the Broadband/Telecoms sector mainly with Virgin Media where he held a number of senior leadership roles, the most recent being Executive Director of Customer Operations. Prior to that Neil has held leadership positions in professional services with Accenture and Arthur Andersen.
Managing Director
KCOM Enterprise
Jan has worked in Technology and Telecoms for the last 20 years and joined KCOM as MD for our Enterprise division (encompasing Wholesale and Business) in January 2024, bringing with her a wealth of experience and a proven track record in business transformation and growth.
Prior to joining KCOM, Jan’s most recent role was as Group Fibre Development Director for TalkTalk and has previously held leadership roles within Cisco Systems, Vodafone and Virgin Media.
Throughout her career Jan has been a strong supporter of talent development and a long-term ambassador for women in technology.
Chief People Officer
Kenneth joined KCOM in February 2022 as Chief People Officer. He has over 25 years HR experience gained across fast growing scale-up/start-up businesses and multi-national financial services organisations. He was most recently CPO at Modulr a digital payments platform, and prior roles have included HR Director for Barclaycard Europe and EMEA HR Director for Investment Banking and Capital Markets at Citi. In his role as CPO Kenneth is responsible for driving the People and Culture agenda to enable KCOM to deliver its organisational strategy and objectives.
Chief Technology Officer
Ian has over 29 years of experience working in the Telecoms/IT industry, gained in both direct customer facing roles and operational management. He was most recently the Head of Core Platform and Infrastructure for KCOM, responsible for the deployment of services across the national network. In his role as CTO Ian is responsible for setting and the delivery of KCOM strategy around both the access and core networks and the development of IT systems.