Our teams

At KCOM we’re organised within three main teams focused on serving different customer groups.

Colleagues across these teams are supported by our group service functions and united by their goal to deliver the best possible experience for our customers.

Our teams

Retail

Connecting our friends, family and communities

Our Retail team is the leading communications provider in Hull and East Yorkshire, connecting more than 140,000 homes and businesses in the region to our award-winning full fibre Light stream service and phone services.

Career opportunities within our Retail team cover roles in customer service; technical support; sales and marketing; insight and analytics and product management.

National business

Delivering connectivity and innovative digital solutions

Through our National Business team we provide connectivity services and IT solutions to large public and private sector organisations throughout the UK, supporting their digital transformation and helping them to improve their customer experience and become more efficient.

Career opportunities in the team include roles in design, architecture and delivery of connectivity and cloud solutions; product management; sales and marketing; customer operations and customer service.

Wholesale & Networks

Leading the way in technology and engineering

Our Wholesale & Networks team builds, maintains and supports KCOM’s networks and infrastructure, supplying connectivity and voice services to KCOM’s Retail team and other communications providers in Hull and East Yorkshire.

The team also provides and supports KCOM’s customer-facing and internal IT infrastructure and services.

Career opportunities include roles in field engineering; infrastructure and network architecture and management; customer service operations and support; IT systems delivery and support; project and programme management and cybersecurity.

Group services

Supporting our colleagues to make a difference

Rewarding career opportunities also exist across our finance, people, legal, risk and communications teams, which provide advice, insight and support to our Retail, National Business and Wholesale & networks teams.

Related pages

Vacancies

Find a role that's right for you. Browse through all of the vacancies we currently have here at KCOM.

Benefits

Our people are our most valuable asset, and we go to great lengths to look after you personally and professionally.

Application process

Everyone plays a part in our success so we want to make sure you’re the right fit for us and we’re the right fit for you.