Standards, policies and codes

Being a responsible and sustainable business is an integral part of our business strategy.

This approach is incorporated within the policies and codes of conduct we apply in our daily work.

A sustainable and responsible business

Environmental policies and industry standards and codes are important for us to become a more responsible and sustainable business. We’ve worked hard to comply with major quality, IT, business and environmental policies and standards – so our customers know that our credentials have been independently verified.

The business is currently accredited to: System
ISO 9001:2015 Quality Management System
ISO 14001:2015 Environmental Management System
ISO 20000-1:2011 IT Service Management System
ISO 22301:2012 Business Continuity Management System
ISO 27001:2013 Information Security Management System

Cyber Essentials Scheme

Metering and Billing Approval Certification

Quality Policy Statement

Supplier and Partner Code of Conduct

Related pages

Gender pay gap

We’re committed to addressing our gender pay gap and to bringing greater balance to our business.

Modern slavery statement

Discover how we're working to tackle modern slavery in the workplace.