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Here to help when you need us

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Whether you have a question about your KCOM account or need help with a technical issue, we want to be available when you need us.

Whether you have a question about your KCOM account or need help with a technical issue, we want to be available when you need us.

 

That’s why, from Sunday 15 July, we’re trialling extended opening times for both our customer services and technical support teams. Our customer services team will now be available on Sundays, as well as an hour earlier on Saturdays and later every weekday.

 

Our tech support team will be available to answer your calls for an extra hour every weekday. The team is also available on Twitter at @kcomcare 24/7 to help with any issues you’re having.

 

Our new opening times are below.

 

Customer service and sales

01482 602555 

Mon-Fri: 8am – 8pm

Sat: 8am – 5pm

Sun: 10am – 4pm

 

Tech Support

01482 606101 

Mon-Fri: 8am – 10pm

Sat: 7am – 6pm

Sun: 8am – 6pm

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