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KCOM has announced lower prices and new unlimited packages for its Lightstream broadband.

Prices for its award-winning ultrafast fibre broadband have been cut by between 17 and 27 per cent, while many packages have been upgraded to provide unlimited data.

The changes mean KCOM customers across Hull and East Yorkshire can now receive the fastest and most reliable broadband in the UK at even more affordable prices.

The move comes as managing director Sean Royce, who took over the reins of KCOM’s Hull and East Yorkshire operations in April, said the company was continuing to listen and respond to its customers.

The changes that will directly benefit customers include:

  • A new entry level Lightstream package costing just £25
  • An unlimited data option with all Lightstream packages
  • A full fibre service offering speeds three times faster than competitors for the same price
  • Fixed 12-month contracts that are shorter than other providers
  • No price increases after the end of contract, unlike other providers
  • A standard, single connection fee of £25
  • A new ‘Gigafast’ service offering download speeds of 900Mbps
  • Flexible ‘bolt-on’ local, national, international and mobile call packages that offer customers more value

The new packages mean Lightstream customers will be able to download, stream and game online on a service that is years ahead of broadband elsewhere in the UK for an affordable price.

An example of the price reductions now available is the 30Mbps unlimited Lightstream package that has seen a price cut from £55 to £40 per month – a decrease of 27 per cent.

The price of KCOM’s 200Mbps unlimited data package has been cut by 21 per cent from £58 to £46 a month – the same price as BT’s unlimited ‘fibre’ service but three times as fast with only a 12-month contract, compared to BT’s 18-month contract.

The price of the 400Mbps unlimited data package has been reduced from £60 per month to £50 per month.

KCOM is completing the final leg of its full fibre roll out which will reach all the premises in its network by March 2019. The £84m programme puts Hull 14 years ahead of the rest of the UK, where the Government wants to make Fibre To The Premises (FTTP) broadband available by 2033.

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