Tech corner

Helpful links


Do you need help finding your Webmail account, checking your data usage or paying your bill online?

To help you find the things you’re looking for, check out the selection of useful links below:

Access your Webmail emails

Use the link above to view the new home of Webmail. Your username and password will remain the same.

Also, don’t forget to update your bookmarks/favourites to the new address –

Check your bills and manage your account online

Want to see your latest bill or manage your account? Log in here.

KCOM parental controls

Unsure of what parental controls are set up? View them using the control panel.

Get your detailed broadband usage

Use your account details to view the data you’ve used this month.

Get technical help for your KCOM Services

If you have any questions about your service, your internet connection, router settings and much more. Visit our help centre.

Contact KCOM

And for all other questions, or just to speak to a member of our team, find out our contact details here.

Upgrade your KCOM service

With everyone in the house using the internet more and more, on more devices you need a fast, reliable broadband connection that can cope with your family’s demands. It’s time to upgrade.

Why should I upgrade?

Faster speeds - It’s now easier than ever to get online and do the things that you love to do. You can try finding the latest deals online, browse for your dream family holiday, stream catch-up TV and download films and games. There is something for everyone in the family. Upgrading your service will enable you to do all these things faster.

With everyone online at once - gaming, streaming, surfing and downloading - ultrafast fibre means more people can enjoy being online at the same time.

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