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Register your interest in Lightstream full fibre broadband

Register now to help bring 19 x faster* full fibre broadband service to your address.
Register your interest

Register your interest in Lightstream full fibre broadband

*Comparing KCOM’s 900Mbps Lightstream fibre to the home broadband service with Ofcom’s reported average speed for UK home broadband FTTC connections (46.8Mbps), see the full report. Service is subject to status and network availability.

Example products

Please note that the products shown are examples of what is currently redeemable for customers able to purchase Lightstream full fibre broadband and that they may not be redeemable when Lightstream is available to your address.

  • Example offer
    100Mbps Average download speed

    Full Fibre 100

    A standard connection ideal for HD streaming and sharing large files on a superfast speed.

    30 Mbps upload speed
    Perfect for streaming
    Unlimited data

    £39.99 a month*

    £19.99

    a month for the first three months*

    18 month contract

    Get in touch
  • Example offer
    300Mbps Average download speed

    Full Fibre 300

    Our most popular package for gaming, binging and homeworking on multiple devices.

    75 Mbps upload speed
    Perfect for gaming
    Unlimited data

    £49.99 a month*

    £24.99

    a month for the first three months*

    18 month contract

    Get in touch
  • Example offer
    500Mbps Average download speed

    Full Fibre 500

    A premium speed for busy households - stream in UHD whilst video-calling in the next room.

    100 Mbps upload speed
    Perfect for families
    Unlimited data

    £59.99 a month*

    £29.99

    a month for the first three months*

    18 month contract

    Get in touch
  • Example offer
    900Mbps Average download speed

    Full Fibre 900

    The ultimate package - stream and game in 8k whilst keeping your smart home connected.

    180 Mbps upload speed
    The ultimate package
    Unlimited data

    £69.99 a month*

    £34.99

    a month for the first three months*

    18 month contract

    Get in touch

    * Half price monthly rental for the first three months and no connection fee (usually £24.99) on KCOM’s 100Mbps, 175Mbps, 300Mbps, 500Mbps and 900Mbps unlimited Lightstream packages. Offer available to new Lightstream customers in postcodes HU1 to HU17 inclusive. All other charges, including bolt-ons are unchanged. From month four, standard monthly price will apply, see kcom.com/pricing. Prices subject to CPI plus 3.9% increase every March. Speeds quoted are average download speeds. Offer ends 12/12/2021.

    • Terms and conditions

      The offer

      Discounted monthly rental for 3 months and free connection on 100, 175, 300, 500 and 900Mbps Lightstream Unlimited packages.

      • 100Mbps Unlimited £19.99 for 3 months (standard price £39.99)
      • 175Mbps Unlimited £22.49 for 3 months (standard price £44.99)
      • 300Mbps Unlimited £24.99 for 3 months (standard price £49.99)
      • 500Mbps Unlimited £29.99 for 3 months (standard price £59.99)
      • 900Mbps Unlimited £34.99 for 3 months (standard price £69.99)

      Offer Period: 16th November 2021 to 12th December 2021

      Offer available to new Lightstream customers in postcodes HU1 to HU17 inclusive. Visit kcom.com/specialoffers for full offer terms. This offer may not be used in conjunction with any other offer.

      Prices subject to CPI plus 3.9% increase each March starting 2022. Offer applies to orders placed instore, online or by telephone during the Offer Period. We reserve the right to amend or withdraw the Offer at any stage. Cash or credit alternatives will not be offered. Offers are administered by KCOM Group Limited, 37 Carr Lane, Hull HU1 3RE and these terms are governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

      Speeds

      Speeds quoted are average download speeds. Minimum, maximum and average speeds are based on actual access line speeds within those postcode areas. If you receive speeds significantly below than the minimum stated here and we’re unable to fix it, you can cancel your contract at any time with no termination fee.

      Where we deliver Lightstream real fibre broadband (FTTH) services, the performance of our network is unaffected by distance and configured to support the speeds that we advertise. This does not mean that you will always receive these headline speeds but we do manage our network to minimise the drops in performance. In the minority of cases where Lightstream broadband is delivered using alternative network technologies (FTTC) to deliver your broadband service the performance will vary by distance.

      For more information on speeds, please click here.

      Your order

      All orders are subject to network availability, minimum 18 month contract, status, credit check and our Universal Conditions for Service available at kcom.com/home/legal. To view our early termination charge policy, click here.

      All prices include VAT and are based on payment by Direct Debit and Online Billing. Payment by non-Direct Debit or paper billing are available options but subject to additional monthly charges.


    Register your interest

    Fill in the form below to help bring full fibre broadband to your community and improve broadband connectivity for your friends and neighbours. By completing this form you are also giving us your consent to contact you to discuss Lightstream availability.

    KCOM takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place. For more information on how we will use personal data, please view our privacy notice.