*Comparing KCOM’s 900Mbps Lightstream fibre to the home broadband service with Ofcom’s reported average speed for UK home broadband FTTC connections (46.8Mbps), see the full report. Service is subject to status and network availability.
Example products
Please note that the products shown are examples of what is currently redeemable for customers able to purchase Lightstream full fibre broadband and that they may not be redeemable when Lightstream is available to your address.
* Offer is for new fibre broadband customers who purchase KCOM’s Full Fibre 50, Full Fibre 100, Full Fibre 400 and Full Fibre 900 packages within postcodes HU1 – HU17 inclusive. £24.99 connection fee applies. All orders are subject to an 18-month minimum term. Prices subject to CPI plus 3.9% increase every March. Speeds quoted are average download speeds. Offer ends 19/04/2022.
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Terms and conditions
The offer
Discounted monthly rental for 18 months on Full Fibre 50, Full Fibre 100, Full Fibre 400 and Full Fibre 900 packages:
- Full Fibre 50 - £29.99 for 18 months (standard price £34.99)
- Full Fibre 100 - £34.99 for 18 months (standard price £39.99)
- Full Fibre 400 - £44.99 for 18 months (standard price £54.99)
- Full Fibre 900 - £59.99 for 18 months (standard price £69.99)
Offer Period: 1 March 2022 to 19 April 2022
Subject to network availability. This offer may not be used in conjunction with any other offer. For full package details, visit: http://pricing.kcomhome.com/media/1605/p05-s24-props-32.pdf .
Offer applies to orders placed instore, online or by telephone during the Offer Period. We reserve the right to amend or withdraw the Offer at any stage. Cash or credit alternatives will not be offered. Offers are administered by KCOM Group Limited, 37 Carr Lane, Hull HU1 3RE and these terms are governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
Speeds
Speeds quoted are average download speeds. Minimum, maximum and average speeds are based on actual access line speeds within those postcode areas. If you receive speeds significantly below than the minimum stated here and we’re unable to fix it, you can cancel your contract at any time with no termination fee.
Where we deliver Lightstream real fibre broadband (FTTH) services, the performance of our network is unaffected by distance and configured to support the speeds that we advertise. This does not mean that you will always receive these headline speeds but we do manage our network to minimise the drops in performance. In the minority of cases where Lightstream broadband is delivered using alternative network technologies (FTTC) to deliver your broadband service the performance will vary by distance.
For more information on speeds, please click here.
Your order
All orders are subject to network availability, minimum 18 month contract, status, credit check and our Universal Conditions for Service available at kcom.com/home/legal. To view our early termination charge policy, click here.
All prices include VAT and are based on payment by Direct Debit and Online Billing. Payment by non-Direct Debit or paper billing are available options but subject to additional monthly charges.
Register your interest
Fill in the form below to help bring full fibre broadband to your address and improve broadband connectivity for your friends and neighbours. By completing this form you are also giving us your consent to contact you to discuss Lightstream availability.
KCOM takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place. For more information on how we will use personal data, please view our privacy notice.