Tim Shaw


KCOM has announced the appointment of a new Chief Executive Officer as it prepares for the next stage of its exciting transformation.

Tim Shaw is to step up from his current role as Managing Director of the group’s Wholesale and Networks (W&N) division to become the company’s CEO. In his new role Tim will oversee both KCOM’s W&N and Retail divisions as it sets out its plans for continued growth and further investment in its full fibre network.

Tim joined KCOM in 2019 as CTO and has since overseen the £100m expansion of its full fibre network across East Yorkshire and North Lincolnshire, now reaching more than 250,000 properties.

Tim will replace current CEO Dale Raneberg who is leaving the company after guiding it through its turnaround, transformation and restructure over the last three years.

A KCOM spokesperson said: “We would like to thank Dale for his stewardship during what have been pivotal years for KCOM following its acquisition by Macquarie Asset Management, Real Assets (MAM) in August 2019.

“This was a period of significant change for the company with the creation of a commercial wholesale business unit, launch of the £100m first phase of the expansion of the fibre network outside its heartland, sale of KCOM’s national ICT business, and completion of a capital raising all while delivering significant growth in the existing customer base and performance improvement in group earnings, employee engagement, customer NPS and ESG benchmarks.

“During this time our business achievements have been recognised with several national awards, including winning the European Broadband Award for quality and affordability, the ISPA Award for Best Consumer Internet Service Provider and, most recently, the National Technology Award for Telecoms Project of the Year.

“We wish him well as he leaves KCOM to focus on other roles with Macquarie.

“We are delighted that Tim has agreed to step up to become Chief Executive Officer, bringing with him the same knowledge and enthusiasm to the business at a group level that have seen KCOM W&N make huge strides forward in recent years.”