KCOM unlimited data to be extended while home schooling continues

KCOM is to continue giving all customers unlimited broadband data to help them through the latest pandemic lockdown.

The East Yorkshire-based broadband provider has extended the removal of all data caps for its customers until the end of March.

The move is to help people working and schooling their children at home during lockdown avoid the worry of going over any data cap on their broadband package.

KCOM chief executive Dale Raneberg said: “With most people confined to home during the latest lockdown we know customers on fixed data broadband packages may be worried about going over their monthly data limit.

“It is particularly difficult with home schooling needs and limited options for social activities outside the home making online entertainment even more important.

“I want to reassure our customers that we will not reintroduce data charges on our capped broadband services while home schooling continues.

“With many households facing financial pressures due to Coronavirus we want to continue doing what we can to support our customers and staying connected is more important than ever when we must all stay at home.

“We’ll continue to help our local community wherever possible during these challenging times.”
KCOM removed all data caps between March and September last year and again before Christmas to help customers spending more time at home stay entertained throughout the festive period.

The removal of the data caps applies to all KCOM’s wholesale and retail customers and will be reviewed monthly going forward.