Planned Maintenance
Reference | Description | Scheduled Timeframe | Services Impacted | Outage Duration |
|---|---|---|---|---|
CHG0055334 | POSTPONED Upgrades To NGV Live Platform (Voice) | 10/11/2026 22:00:00 - 11/11/2026 04:00:00 | Complete Comms / Residential & Business Voicemail Services | Up to 1 hour |
CHG0055559 | Update of Yealink W70B and Grandstream HT8XX Handsets | 19/11/2026 19:00:00 - 20/11/2026 06:00:00 | Complete Comms | Up to 10 minutes |
Archive
-
Archived Planned Maintenance
Previous Planned Maintenance (past 30 days)
Reference
Description
Scheduled Timeframe
Service Impacted
CHG0055543
EMERGENCY
Engineering - Cable Repair Between Market Weighton and Pocklington
06/11/2026 06:00:00 -
06/11/2026 18:00:00
Fibre/VOIP/Business Circuits
CHG0054682
OLT Estate Annual Maintenance Reloads - Week 2
(overnight only)
26/10/2026 23:59:00 -
29/10/2026 06:00:00
Fibre/VOIP/SmartComms
CHG0054873
Core Device "120" Upgrades
23/10/2026 00:01:00 -
23/10/2026 06:00:00
Business Circuits
CHG0054670
OLT Estate Annual Maintenance Reloads - Week 1
(overnight only)
19/10/2026 23:59:00 -
23/10/2026 06:00:00
Fibre/VOIP/SmartComms
CHG0055293
EMERGENCY
Engineering works in Little Weighton area to carry out repairs
19/10/2026 12:30:00 -
19/10/2026 16:00:00
Fibre/VOIP
-
Archived Outage Notifications
Previous Outages (past 30 days)
Reference
Date/Time
Description
Services Impacted
Impacted Region
Status
INC0073399
17/10/2026 05:53
18/10/2026 16:42Loss of Voice and Broadband Services in the Little Weighton Area
Broadband Services
Little Weighton Region
Resolved
INC0073349
15/10/2026 14:03
16/10/2026 11:31Loss of Voice and Broadband Services in the Little Weighton Area
Broadband Services
Little Weighton Region
Resolved
INC0072703
21/09/2026 04:08 21/09/2026 11:08
Loss of Broadband Services in the West of Hull Area
Broadband Services
West Hull Region
Resolved