What are the KCOM broadband and email settings?
Written by KCOM Support on 02/07/2024. Posted in Broadband.
All of the settings you need to get online or receive your KCOM emails are listed in this article. Please note that there are no instructions included with these settings, they're listed for reference only.
KCOM Broadband and Email Settings
KCOM Lightstream Settings
These are the settings your router needs to get a connection over Lightstream. If your router is provided by KCOM, it will set itself up automatically.
| SETTINGS | VALUE |
|---|---|
| (PPP) Username | Your KCOM username |
| (PPP) Password | Your KCOM password |
| Encapsulation | PPPoE or PPPoEthernet or RFC2516 |
| Connection Mode | Always on |
| MTU Size | 1492 |
KCOM Broadband Settings
These settings are necessary for your router to get a broadband connection. If your router is provided by KCOM, it will set itself up automatically.
| SETTINGS | VALUE |
|---|---|
| (PPP) Username | Your KCOM username |
| (PPP) Password | Your KCOM password |
| Encapsulation | PPPoA or PPPoATM or RFC2364 |
| Multiplexing | LLC |
| VPI | 1 |
| VCI | 50 |
| Modulation / DSL Mode | Auto / Multimode |
| Authentication | Auto or CHAP |
| IP address | Dynamic or automatic or assigned by ISP |
| DNS address | Dynamic or automatic or assigned by ISP |
| MTU Size | 1492 |
Default Gateway
If your router asks you to set an IP address for the Default gateway, use the IP address of your router. For example, the default IP address for Zyxel routers is 192.168.1.1. In most cases, you would set the Default gateway to the same IP address, but you can change it if necessary.
DNS Specifics for Manual Setup
You only need these details if your router requires manual DNS setup, or if you prefer to enter them manually.
| SETTINGS | VALUE |
|---|---|
| Primary DNS | 212.50.160.100 |
| Secondary DNS | 213.249.130.100 |
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