How do I enable or disable Band Steering on a Technicolor DGA4231, DGA2231 or DWA0120 router? (1)

Written by KCOM Support on 31/07/2024. Posted in Broadband.

This article explains how to enable or disable band steering for the Technicolor DGA4231, DGA2231 or DWA0120 routers.

Technicolor DGA and DWA Routers

Information Icon Important note

We recommend when making any adjustments to the settings on your router, to connect to your router with a wired ethernet connection. However, this can be done wirelessly if a wired connection isn't an option.

Enabling or Disabling Band Steering

Open a web browser and type 192.168.1.1 in the address bar.
On the Router Gateway page, click any tile to prompt the sign-in page. Use the default login credentials if it's your first time logging in:
- Username: admin
- Password: The Access Key found on the card that came with your router or on a sticker on the router.
Important Note

The Access Key must be typed exactly as shown on the card/sticker.

Password not working? If the default password doesn't work, you may need to reset your router. Use a pin or needle to press the reset button for 10 seconds. After the router restarts, try logging in again with the default settings.

Where's the reset button?
If prompted to change the password on your first login, you can skip this step by selecting "Skip."
On the main page, click the 'Wireless' tile.
Navigate to the 'Interface Config' tab and scroll down to find the 'Band Steering Enabled' option. Here, you can enable or disable band steering.
After making your selection, click 'Save' to apply the changes.