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Clearing your browser cache

Written by KCOM Support on 22/11/2023. Posted in Broadband.

This article will show you how to clear your cache on Google Chrome or Edge

Contents

  1. Google Chrome
  2. Edge
  3. Apple Devices
  4. Android Devices
Please remember when you clear your cache and cookies that you also restart/ shut down your devices after.

What is Cache and Cookies

Cache is used to store online page resources during a browser for the long run purpose or to decrease the loading time. On the other hand, cookies are employed to store user choices such as browsing session to trace the user preferences.

Cache

This is where your computer stores files downloaded directly from the websites you visit—fonts, images, that kind of thing. The files in your cache aren't that different from the files in the cache of someone else who visits the same websites as you

Cookies

Unlike your cache, cookies store information about you and the things you've done online. If you browse an online store and add a bunch of things to a shopping list, that's saved using a cookie. Cookies also keep track of which site you're logged in to—which is why, if you clear your cookies, you'll need to log back in to all of your accounts. Clearing your cache doesn't affect any of this

How to clear your cache on Google Chrome

  1. You need to go to the three dots at the right-hand corner of the screen and then select history

    step 1

  2. You then need to click on clear browsing history on the left hand side

    step 2

  3. Select the time scale you want to delete (the last 7 days is usually the best one to choose) and then select clear data

    3

How to clear your cache on Edge

  1. You need to go to the three dots at the right-hand corner of the screen and then select settings.

    step 4

  2. You then need to select the cookies and site permissions

    step 5

  3. You then need to select Manage and delete cookies and site data.

    step 6

  4. Then select See all cookies and site data

    step 7

  5. Then click Remove All

    step 8

How do I clear my cache on a Apple device.

  1. Click on settings on your homepage and then select Safari

    step 9

  2. Once you are in Safari you need to Clear History and Website Data

    step 10

How do I clear my cache on a Android Device

  1. Click on the Google chrome app and then press the three little dots on the top right hand side

    step 11

  2. Press History

    step 12

  3. Once in History go to Clear Browsing data

    step 13

  4. You then need to select the time range (up to 7 days) and then clear data

    step 14

Summary

Now that you have cleared your cache and cookies please try opening the website you were trying to gain access too
If you're wondering why you should do this,When you visit a website, your browser stores some of the data from that site on your computer in a cache. This is done to help the site load faster the next time you visit it. However, over time, the cache can become cluttered and cause issues with the site’s performance. Clearing your cache can help resolve these issues and free up storage space on your device.

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