Your router can broadcast on different wireless channels. If your neighbour's router is using the same channel as you, this can interfere with your signal and cause some problems.

Optimizing Wi-Fi Signal: Change Wireless Channel on Technicolor TG589vac v2 Router

Changing the wireless channel on your router may help improve your wireless connection. For more tips on getting the best out of your connection, see our guide.

Understanding Your Technicolor TG589vac v2 Router

Your Technicolor router is dual band, offering two wireless frequencies: 2.4GHz and 5GHz.

You can identify each network by its name. The 2.4GHz network uses the regular name, while the 5GHz network includes "5G" at the end.

We recommend connecting to the 5GHz network for better signal strength and reliability. If your devices cannot connect or are too far away, use the regular wireless network.

Changing the Wi-Fi Channel for 2.4GHz or 5GHz

The 5GHz network on this router automatically selects the best channel, so manual changes are not recommended. However, you can adjust channels for the 2.4GHz and 5GHz networks as needed.

1. Connect a device to your Technicolor router using an Ethernet cable (recommended) or Wi-Fi.
2. Open a web browser, type 192.168.1.1 in the address bar, and press enter or go.
3. Sign in using your admin username and the password set during the initial setup.
4. Select the Wireless option from the router interface.
5. Under Access Points 2.4GHz or Access Points 5GHz, locate the Channel setting.
6. For 2.4GHz, try channels 1, 6, or 11 initially. For 5GHz, try channels in increments from 36 upwards (e.g., 40, 44, 48).
7. After selecting a channel, click Save to apply changes.

Changing the wireless channel can optimize your Wi-Fi signal, but results may not be immediate. Test each channel for at least 15-20 minutes to see the impact.