How do I check my internet speed?
Written by KCOM Support on 23/03/2022. Posted in Broadband.
To check your internet connection speed, first make sure you're connected to your router and then go to speedtest.net
Once on speedtest.net, Wait for the page to load and then click GO in the middle to start the speed test.
We highly recommend running a speed test when connected with an Ethernet cable as it'll give you a true reflection of what speed you're receiving - doing this over Wi-Fi can be affected by interference. For help improving your Wi-Fi connection, see our guide.
When the test is complete, you should see your download speed and upload speed which you can compare to the minimum and maximum speed we quote for your area on our product page.
If the speed is lower than it should be, you may be able to improve it.
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