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How do I connect my Apple device to the internet?

Written by KCOM Support on 23/03/2022. Posted in Broadband.

All our routers come with WiFi setup ready allowing you to connect your devices easily to get online. All you need is the wireless network name (SSID) and password which you can find on the bottom of your router.

The below guide is for Apple devices.

How do I connect my device to the internet?


  1. From the home screen on your device, tap on Settings.
  2. Tap on Wi-Fi and make sure the switch for Wi-Fi is green and turned on.
  3. Using the details on the bottom of your router, select your wireless network name (SSID) from the list and then type in your wireless key or wireless password. Now tap Join.
  4. If you entered your details correctly, you should now see a tick next to your wireless network meaning you're connected. Whenever you're in range of your wireless network, your device will connect automatically.

Need more help?

If you need further help connecting your iPhone, iPad or iPod touch to the internet, see Apple's guide here.

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