How do I setup my email on Outlook?
Written by KCOM Support on 13/08/2025. Posted in Broadband.
Setup:
Complete these steps below to setup your email:
- Open your Start Menu or Search on the taskbar and type Control Panel. Select Control Panel from the results.
![Search for Control Panel]()
- In Control Panel, type Mail in the search box, then click on Mail (Microsoft Outlook) or similar.
![Control Panel Search]()
- Click Email Accounts under Setup Email Accounts and Directories.
![Email Accounts]()
- Click New, then Manual Setup, then Next.
![New Account]()
- Click Manual Setup, then Next.
![Manual Setup]()
- Select POP or IMAP, then click Next.
![POP or IMAP]()
- Fill in your settings:
- Name: Your full name
- Email address: Your KCOM email address
- Account type: POP3 or IMAP (we recommend POP3)
- Incoming mail server: pop.karoo.co.uk (Port 110) or imap.karoo.co.uk (Port 143)
- Outgoing mail server: smtp.karoo.co.uk (Port 25)
- Username: Your KCOM email address
- Password: Your KCOM email password
- Require logon using Secure Password Authentication (SPA): Unticked
![Manual Setup]()
- If the settings were entered correctly, your account should be set up. If you're still having trouble, contact us for further assistance.
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