Information about moving your router

If you want to move your router further away from your white fibre box (ONT), or from the telephone socket (if you're using ADSL broadband or VDSL Lightstream), you need to use a particular type of cable.

I have Lightstream

If you're using Lightstream, your router will connect to a white fibre box known as an ONT, using an Ethernet cable. If you want to move your router further away, you simply need to use an Ethernet cable that is long enough to reach where you want it.

I have ADSL broadband or VDSL Lightstream

If you're using ADSL broadband or VDSL Lightstream and want to move your router further away so you can connect something like a desktop PC, we'd recommend leaving the router where it is and instead, connect to your device using a long Ethernet cable.

Another option is to plug into an extension socket if you have one. Please be aware that if you do this, you may lose a bit of speed on your connection.

If you don't have an extension socket or really need to move your router further away, you can use a telephone extension cable or a longer DSL cable. This isn't recommended as it can cause issues such as slow speeds or loss of connection.