What will my service look like
Written by KCOM Support on 03/03/2023. Posted in Phone.
Let's get your landline fibre ready
Once we are ready to set your landline up on our Full Fibre network, our highly skilled engineers will be visiting you to install your Optical Network Terminal (ONT for short). Your ONT is were your landline will be running through; and your broadband should you just an internet package.
Your service will look like one of the following:
If your ONT looks like this, you will not be required to use an adaptor to run your landline.
If your ONT looks like this, you will need an adaptor as shown below:
If you have a Black DZS ONT, you will need to plug your dongle into the "POTS1" port:
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